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OPTINEXT Global Solutions
Digital Growth · AI Automation · ONX Studio

Questions? We've got answers.

Everything you need to know about working with Optinext Global Solutions — process, pricing, ownership and support.

Frequently Asked Questions

Answers to the questions we hear most often.

Can't find what you're looking for? Get in touch and our team will help directly.

Who is Optinext Global Solutions?

Optinext is a Vasai-Virar-based digital growth, technology, AI automation and creative production company. We work across four connected divisions — Digital Growth, Development, AI & Automation and ONX Studio — so businesses can manage their entire digital presence with one team instead of juggling multiple vendors.

Which industries do you work with?

We work across 12+ industries including real estate, education, healthcare/clinics, retail & e-commerce, restaurants, fitness, fintech, automobiles and more. You can see the full list on our Industries page.

Do you only work with businesses in Vasai-Virar?

No — while we're based in Nala Sopara West, Vasai-Virar, Maharashtra, we work with clients across India (and select international clients) entirely online via calls, WhatsApp and email, with on-site visits arranged where needed for shoots or larger projects.

How do we get started with Optinext?

Simply fill out the enquiry form on our Contact page, use the free consultation pop-up, or message us on WhatsApp. Our team will understand your requirement, suggest the right service mix, and share a proposal with clear scope, timeline and pricing.

How long does a typical website project take?

Most business websites are delivered within 2–4 weeks depending on scope, number of pages and how quickly content/feedback is provided. Larger portals, e-commerce stores or custom web apps can take longer — this is confirmed upfront in your project timeline.

How many revisions do I get?

Every project includes a defined number of revision rounds (shared in your proposal) to fine-tune design, content or edits. We encourage using these rounds fully to get exactly what you want before final delivery.

Will I be able to track project progress?

Yes — our team shares regular updates over WhatsApp/email, along with milestones for design approval, content review and testing before final go-live.

How much do your services cost?

Pricing depends on the scope of work — a landing page, a full business website, an e-commerce store, an ongoing SEO/ads retainer and an ONX Studio shoot are all priced differently. Share your requirement with us for a free, no-obligation quotation.

Do I need to pay the full amount upfront?

Typically, projects begin with a booking/advance payment, with the remaining balance split across milestones or due on completion — this is confirmed in writing before work starts. See our Terms & Conditions for details.

Is there a refund if I change my mind?

Once work has started, payments are non-refundable as outlined in our Refund Policy, since time, design effort and third-party costs are committed from day one. We instead offer revision rounds to make sure you're happy with the final output.

Do you provide website maintenance after launch?

Yes — we offer ongoing maintenance plans covering updates, backups, uptime monitoring, small content changes and technical support, so your website keeps running smoothly after launch.

Who owns the website/creative assets once the project is done?

Full ownership of the final approved website and creative assets transfers to you once full and final payment is received, as described in our Terms & Conditions.

Can I request changes to my website after it's live?

Absolutely — you can reach out any time for updates, whether it's a small text change or a bigger feature addition. Ongoing changes outside your maintenance plan are quoted separately.

What if my ads or automation stop performing well?

Our team continuously monitors live campaigns and automation systems. If performance dips, we review and optimise targeting, creatives or workflows — though results also depend on external factors like market conditions and platform algorithm changes.