Your privacy, handled responsibly.

Last Updated: September 2026

Optinext Global Solutions ("Optinext", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website, our forms, WhatsApp, phone calls and any related services (collectively, the "Services"). This Privacy Policy explains what information we collect, why we collect it, and how it is used, stored and protected.

1. Information We Collect

We may collect the following categories of information when you interact with our website or Services:

• Contact details you submit through enquiry forms, the free consultation pop-up or our contact page — such as name, phone/WhatsApp number, email address and the service you are interested in.
• Project-related information you share with us during onboarding, such as business details, brand assets, credentials for platforms you authorise us to work on, and content you provide for your website, marketing or ONX Studio production.
• Technical information such as browser type, device type, approximate location and pages visited, collected automatically through standard analytics tools.
• Communication records, including emails, WhatsApp messages and call notes, kept for service quality and project reference.

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide free consultations or quotations.
• Plan, build, deliver and maintain websites, marketing campaigns, automation systems and ONX Studio productions for you.
• Send project updates, invoices, and — where you have opted in — occasional offers or announcements.
• Improve our website, services and customer support based on usage patterns.
• Meet legal, accounting and regulatory requirements applicable in India.

3. Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can disable cookies through your browser settings; some parts of the website may not function as intended if cookies are disabled.

4. Sharing & Third-Party Services

We do not sell your personal information. We may share limited information with:

• Trusted third-party tools we use to operate our business — such as hosting providers, form/CRM tools, WhatsApp Business API, payment gateways, advertising platforms (Meta, Google) and analytics providers — strictly to deliver the Services.
• Government or regulatory authorities where required by applicable law.
• A successor entity in the event of a merger, acquisition or restructuring of Optinext, subject to the same privacy commitments.

5. Data Security

We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You may, at any time, ask us to:

• Share the personal information we hold about you.
• Correct inaccurate or outdated information.
• Delete your personal information from our active records, subject to legal and contractual record-keeping requirements.
• Opt out of promotional messages by replying "STOP" on WhatsApp/SMS or informing us by email.

To exercise any of these rights, write to us using the contact details below.

7. Children's Privacy

Our Services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will indicate the latest revision. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, reach out to us:

• Email: Optinextglobalsolutions@gmail.com
• Phone: +91 78880 71342
• WhatsApp: Chat with us
• Address: Office No 02, 1st floor, Sunshine Building, Road, near Railway Station, Nala Sopara, Moregaon Talao, Nalasopara West, Vasai-Virar, Maharashtra 401209