Please read these terms carefully before booking a project or service with Optinext Global Solutions.
These Terms & Conditions ("Terms") govern your use of the Optinext Global Solutions website and any Digital Growth, Development, AI & Automation or ONX Studio services ("Services") you purchase from us. By enquiring about, booking or paying for our Services, you agree to be bound by these Terms.
By accessing this website, submitting an enquiry form, or engaging Optinext for any project, you confirm that you have read, understood and agreed to these Terms, along with our Privacy Policy and Refund Policy.
Optinext provides website and app development, digital marketing (SEO, Google/Meta Ads, social media, content), AI & automation systems (chatbots, WhatsApp/voice agents, CRM integrations) and creative production under our ONX Studio division. The exact scope, deliverables, timeline and cost of any project will be confirmed in writing (email, WhatsApp or a formal quotation/invoice) before work begins.
Unless otherwise agreed in writing, full ownership of the final approved website, creative assets and marketing material transfers to the client only after full and final payment has been received. Optinext retains the right to showcase completed work (screenshots, videos, case studies) in its portfolio and marketing materials, unless the client has requested confidentiality in writing. Any proprietary tools, templates, code snippets or frameworks developed by Optinext for general use remain the property of Optinext.
Estimated timelines are shared at the start of a project based on the agreed scope. Timelines may shift due to delayed content/feedback from the client, scope changes requested mid-project, or factors outside our reasonable control (e.g. third-party platform outages, payment gateway approvals, domain/hosting issues from external providers).
Many of our Services rely on third-party platforms — such as hosting providers, domain registrars, Meta/Google advertising accounts, WhatsApp Business API, payment gateways and CRM tools. Optinext is not responsible for outages, policy changes, account suspensions or price changes made by these third-party providers, though we will assist in resolving such issues wherever possible.
Optinext strives to deliver high-quality work, but we do not guarantee specific business outcomes (such as a fixed number of leads, sales, rankings or return on ad spend), as these depend on multiple external factors including market conditions, competition and platform algorithms. Our total liability for any claim arising from our Services shall not exceed the amount paid by the client for the specific service in question.
Either party may terminate an ongoing engagement with prior written notice as agreed in the specific project scope/contract. Work completed and expenses incurred up to the termination date remain payable. Refunds, where applicable, are governed by our Refund Policy.
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
We may revise these Terms periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
