Respond instantly on the channel your customers already use — with automated flows, reminders and a clean handover to your team.
In India, WhatsApp is where customers prefer to ask questions, share documents and confirm appointments. But handling it manually means slow replies, lost chats and no record in your CRM.
We set up WhatsApp automation on the WhatsApp Business platform: welcome and qualification flows, catalogues or service menus, appointment booking, payment and visit reminders, and broadcast messages where permitted. Conversations sync with your CRM, and complex chats are passed to a person. For smarter conversations see AI chatbots and AI agents; for the complete sequence see lead follow-up automation.
Prospects message several businesses and choose the first to answer. Automation replies at once.
Details live on personal phones. Automation logs every conversation.
Staff message each customer by hand. Flows send them automatically.
Buttons on website, ads and QR codes.
Guide users to the right service and collect details.
Select slots and confirm automatically.
Approved templates for appointments, payments and renewals.
Contacts and conversations stored with tags.
Hand over to an agent in a shared inbox.
Map the questions and journeys to automate.
Business account, number and templates.
Create flows and test each path.
Go live, monitor, and refine.
WhatsApp requires opt-in and approved templates for business-initiated messages; we configure flows within its policies.
We combine WhatsApp with ads, landing pages and CRM, so messages begin from real campaigns and end in tracked outcomes.
Our portfolio shows the live client websites we have built and launched across education, media and retail — the foundation on which marketing and automation systems run. We publish client results only with the client's approval; ask us on a call and we will share relevant examples that we are permitted to discuss.
For automation at scale, yes — via an official provider. For very small volumes, the WhatsApp Business app may be enough. We advise after reviewing your needs.
Only to people who have opted in, using approved templates, as WhatsApp's policies require.
Yes. Contacts and chats can sync with your CRM or sheet.
Yes. See AI chatbots for AI-powered conversations.
Share your requirement and goals — we will suggest the right approach and send a clear proposal with scope, timeline and pricing.
